Cookie Policy

Effective Date: October 12, 2026  |  Last Updated: October 12, 2026

This Cookie Policy explains how CareMatch LLC ("CareMatch," "we," "our," or "us") uses cookies and similar technologies on the website at carematch.app and in the CareMatch mobile application (together, the "Services"). It should be read together with our Privacy Policy.

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device when you visit a website. Similar technologies include pixels (small pieces of code that report activity) and software development kits (SDKs) built into mobile apps. In this Policy, we call all of these "cookies."

2. Types of Cookies We Use

CategoryWhat it doesExamples
Strictly necessaryKeeps the Services working, such as login, security, and remembering your cookie choices. These cannot be turned off.Session and security cookies
FunctionalRemembers preferences such as language or region.Preference cookies
Analytics and performanceHelps us understand how people use the Services so we can improve them.Google Analytics, Firebase Analytics
AdvertisingMeasures our ads and helps show CareMatch ads to people who may be interested.Meta Pixel and similar tools

We do not use cookies to share care recipient health information or Caregiver ID images with advertising partners.

3. Your Choices

  • Website: where required by law, we ask for your consent before setting non-essential cookies. You can change your choices at any time through the cookie settings link on our website.
  • Browser settings: most browsers let you block or delete cookies. Blocking strictly necessary cookies may cause parts of the website to stop working.
  • Mobile app: you can limit ad tracking through your device settings (for example, "Allow Apps to Request to Track" on iOS or "Delete advertising ID" on Android). Where required, the app will ask for your permission before tracking.
  • Global Privacy Control: where required by law, we treat a Global Privacy Control signal from your browser as a request to opt out of targeted advertising.

4. Third Party Cookies

Some cookies are set by third parties. Their use of information is governed by their own policies:

5. How Long Cookies Last

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them, which may range from a few days to two years depending on the cookie.

6. Changes to This Policy

We may update this Cookie Policy. We will update the date above and, for material changes, notify you through the Services.

7. Contact Us

CareMatch LLC
15051 N Kierland Blvd, Suite 300
Scottsdale, AZ 85254
Email: [email protected]